Spartaza Terms and Conditions

These terms govern the use of the Spartaza website and mobile app by UK residents. By registering an account, a player accepts the terms set out below in full. Spartaza reserves the right to update these terms from time to time, with material changes communicated to registered players by email ahead of taking effect.

1. Eligibility

Spartaza is restricted to players aged 18 and over. Registration requires accurate personal details, a valid UK address and a functioning email address and mobile number. Spartaza reserves the right to request proof of identity, address and payment method ownership at any point, and to suspend an account pending the outcome of those checks.

• Only one account is permitted per person, household and payment method.
• Employees of Spartaza and its affiliates, and their immediate family members, may not hold a player account.
• Accounts found to be duplicated, or opened using false information, will be closed and any balance forfeited.
• Players must be physically located in a jurisdiction where online gambling with Spartaza is legally permitted at the time of play.

2. Account Security

Players are responsible for keeping login credentials confidential and for all activity conducted through their account. Two-factor authentication is available and recommended. Spartaza will never ask for a full password by email, phone or live chat, and any such request should be treated as fraudulent and reported to support immediately.

3. Deposits and Withdrawals

Deposits are processed instantly across supported payment methods, subject to the minimum and maximum limits published on the Payments section of the site. Withdrawals are paid to the same method used for the most recent deposit wherever possible, in line with standard anti-money-laundering practice.

Spartaza reserves the right to request additional verification before releasing a withdrawal, particularly for large payouts or where account activity appears inconsistent with normal play patterns. Withdrawal requests may be reversed to the player’s balance if verification is not completed within a reasonable timeframe.

4. Bonuses and Promotions

All bonuses, including the welcome offer, reload bonuses, free spins and cashback, are subject to the specific terms published alongside each promotion in addition to these general terms. Spartaza reserves the right to withdraw, amend or refuse a promotion in cases of suspected abuse, including but not limited to bonus abuse, multiple accounts, or betting patterns designed to minimise risk while wagering a bonus.

• Bonus funds are separate from the cash balance until wagering requirements are met in full.
• Withdrawing, or attempting to withdraw, before wagering is complete voids the remaining bonus and associated winnings.
• Spartaza may limit maximum bet sizes while a bonus is active, as published in the relevant promotion terms.
• Free bets and free spins have no cash value beyond their stated use and cannot be exchanged or transferred.

5. Fair Play and Game Integrity

All slot, live casino and sportsbook outcomes are generated or determined by independently tested systems. Return-to-player figures for slot titles are published by the respective game providers and are not adjusted by Spartaza. Any technical malfunction voids all affected bets, and Spartaza’s decision on the validity of an affected round is final, subject to the dispute process described in Section 8.

6. Responsible Gambling

Spartaza provides tools to help players manage their gambling, including deposit limits, loss limits, session time reminders, time-outs and full self-exclusion. Self-exclusion requests are processed promptly and cannot be reversed before the selected exclusion period ends, regardless of subsequent player request. Players concerned about their gambling are encouraged to contact GamCare or use the national self-exclusion scheme GAMSTOP.

7. Account Closure and Suspension

Spartaza may suspend or close an account where there is reasonable suspicion of fraud, money laundering, bonus abuse, underage access or breach of these terms. Where an account is closed for a confirmed breach, Spartaza reserves the right to withhold any balance associated with the breach. Players may close their account voluntarily at any time by contacting support, subject to any pending withdrawal or verification checks being completed first.

8. Disputes and Complaints

Any dispute regarding account activity, bonus terms or a withdrawal decision should first be raised with Spartaza support, who will investigate and respond within a reasonable timeframe. If a complaint cannot be resolved directly, players may escalate the matter to the relevant licensing authority or an approved alternative dispute resolution provider, details of which are available from support on request.

9. Limitation of Liability

Spartaza is not liable for losses arising from circumstances beyond its reasonable control, including internet connectivity issues, third-party payment processing delays, or device compatibility problems. Nothing in these terms limits liability that cannot lawfully be excluded under applicable UK law.

10. Governing Law

These terms are governed by the laws of England and Wales. Any dispute not resolved through the complaints process described above is subject to the exclusive jurisdiction of the courts of England and Wales.

Spartaza is committed to responsible gambling and age-restricted access. Play is restricted to persons aged 18 and over. For support with problem gambling, contact GamCare’s National Gambling Helpline or the Gamblers Anonymous UK network listed in the footer of this site.